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About Us

PERSONAL SERVICE: Our agency has succeeded since 1978 due to personalized service. Your business is important to us and we feel as though every insured has the right to know who they are working with on a first name basis. Our support staff is friendly, efficient, and will prioritize your service needs.

AGENT ACCESSIBILITY: Nothing is more frustrating than trying to get to your agent to ask a question or voice a concern only to have a “gatekeeper” to keep you from talking to them. Our agents have direct phone numbers so you can have as much access to them as your need.

CERTIFICATE PRIORITIZATION: The difference between getting and losing a load can be prompt certificate issuance. We prioritize certificates and we make every effort to make sure requests are handled within 30 minutes of entering our office. Of course, we also realize that sometimes emergencies do occur and our staff will stop what they are doing to make we take care of your needs.

ONLINE CERTIFICATE ISSUANCE: We also have the availability of setting our clients up to issue their own certificates online. This option is available 24/7 so you don’t have to worry if you need one done over the weekend or holidays. Just contact our office for more information.

HONESTY & INTEGRITY: Our industry has been riddled for years with agents willing to say and do whatever it takes to write an account even if it isn’t “above board”. That is not an acceptable practice at Short Insurance Group. You will know that if we write your account, no corners have been cut and no half truths have been told. We hold ourselves to a very high standard.

HIGH RENTION RATIO: We truly seek “Clients for Life”. Our retention ratio is well above industry standards. Our clients don’t “shop” their insurance because they know they don’t need to. Our job is to place you with the best coverage for the best value and we are very successful at that.

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